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Monthly Active days are not showing correctly.

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‎07-28-2018 00:39 - last edited on ‎07-30-2018 07:14 by Moderator Alum

‎07-28-2018 00:39 - last edited on ‎07-30-2018 07:14 by Moderator Alum

Hey guys, so I recently got back into Fitbit and have been using it the entire month. Today I noticed that the monthly information shown in my ‘active days’ is wrong. While other sections, such as ‘active minutes’ is showing the correct information, my ‘active days’ is only showing up to 2 weeks ago. Have made sure to close app/restart phone and that hasn’t changed it. Is this an issue for anyone else?

 

Moderator edit: Clarified Subject.

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‎07-30-2018 07:16

‎07-30-2018 07:16

Hello @SamWitch96, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate you have brought this to my attention, at this moment our team is currently aware of this issue and is working towards a prompt and proper resolution for it. I appreciate you have taken the time to report it, once we have more information to share about this situation we'll make sure to post it here in the official Forums.

 

Once again, thanks for your report, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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