My Charge 5 does not receive text messages from my Iphone 13. I have deleted the Fitbit app and re installed on the Iphone 13, the IOS is 17.5.1 and is up to date. I have toggled "Share System Notications" on the Iphone Bluetooth. The Fitbit app is syncing as normal and seems to be connecting well.
I have "Allow Notification" toggled on (Green)
Banner Style set to "Persistent"
Show Previews set to "Always"
I have restarted, reset, forget device, add device. The Firmware for the Charge 5 does not show or even allow for a update. I have read and tried many of the solutions that are mentioned on line already. I contacted Fitbit support but was disconnected for not responding quickly enough, I have my case number but have not received a response.
What's really frustrating is that I was using my old Garmin Vivosmart 4 and these features were working fine. I thought there maybe a conflict with Garmin Connect and Fitbit App so I deleted both and reinstalled Fitbit, still won't work?
This is not a complete deal breaker for me to continue with the Charge 5, but It's hard to believe Garmin can make this work and Fitbit cannot?
Any help would be appreciated . Please keep in mind I have tried all the basic stuff, Thank you
