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My FitBit Alta won't sync to my iPhone and I can't log in to the app

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‎05-19-2017 18:32

‎05-19-2017 18:32

I just realized that my Alta hasn't synced to my phone for the past month and a half!!! I've tried everything. I updated my software for my iPhone, deleted the app and reinstalled it, turned off my bluetooth and then turned it back on, and I even restarted the Alta itself. After I reinstalled the app it won't let me log in, but allows me to log in on my chromebook. Someone help!!!!!

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‎05-19-2017 23:07

‎05-19-2017 23:07

Awesome troubleshooting

 

If the internet router is turned on a longer time, feel free to turn off and power on again. When not already done, feel free restarting your phone. Cat Embarassed

 

Also check out the Fitbit Article:

 

URL: My tracker is not syncing with the Fitbit app for iOS

 

Hope it helps

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