My Fitbit disappears from the top of my dashboard

[Dtabor]

Hope I can make this sound right......Ever since I updated my ios Fitbit App, every time I go a few minutes without opening it, when I return to it, my Charge is no longer showing up on the top of the dashboard. If I completely close down the app (double click and close), then reopen it, it shows back up and syncs fine. It was fine before the last update. Is this a known bug? 

[Julia_G]

Hi, @Dtabor , yes, this is a known bug; the engineers are working on a fix ASAP.  In the mean time, the temporary fix, as you have noted, is logging out and back into the app.

[Kmransom123 · Accepted solution]

@Dtabor  Also, make sure you are running the latest version of the FitBit App.  Another one was released May 5th to correct this issue.  Most current iOS version is 2.22.1.

If you have this version, let them know as they said this should have corrected it for users.

[Julia_G]

Thanks, @Kmransom123 , for that update. I had not seen it.

[Kmransom123]

@Julia_G No problem!  That's why we are all here for 

[Dtabor]

Yes thank you! I noticed the update as soon as I hit send on my message so Im up to date now.