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My Fitbit flex won't sync

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‎02-06-2017 06:23

‎02-06-2017 06:23

My Fitbit won't sync I've tried everything can anyone help 

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‎02-06-2017 12:51

‎02-06-2017 12:51

@Sarah169 I'd recommend the following steps:

 

1. Restart your Flex.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Use the replacement setup process to re-pair your tracker to your Fitbit account.

 

This should get you back on track, but keep me posted!

Derrick | Retired Moderator, Fitbit
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