04-27-2018
10:10
- last edited on
04-28-2018
11:37
by
MarcoGFitbit
04-27-2018
10:10
- last edited on
04-28-2018
11:37
by
MarcoGFitbit
So sick of having to deal with fitbit when my syncing drops like every month, just bought this in December and have to spend about an hr monthly to fix it. Next time buying the apple watch.
Moderator Edit: Clarified Subject.
04-28-2018 11:40
04-28-2018 11:40
Hello @Poohzerky, I hope you're doing well, it's nice to see you around.
Thanks for bringing this situation to my attention. We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience.
Tell me, which tracker are you currently using? Have you restarted your tracker and your phone already? If so, the next time you experience syncing issues, I would like to suggest you to check the following:
If your device still won't sync, try these steps:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
09-12-2019 05:31
09-12-2019 05:31
Hi,
i tried all of the above mentioned and my team tab hasn’t updated in the step challenge I’m doing. I’ve done at least 7.000 more steps. The main page where you sync is fine. It’s just the team section that won’t update