My Fitbit will not connect anymore through Power Sync to Apple Health

[Jaxman7]

Why won’t my Fitbit connect thru power sync anymore to apple health anymore. Have not had this issue before.

Moderator Edit: Formatting.

[RiekoC]

Hello @Jaxman7 

I moved your post from the Charge 6 product help forum to the iOS platform forum where you are more likely to get help from other iOS users. 

[AGO530]

Having the same problem, stopped syncing on August 12, 2025.  I wonder if its the new Google/Fit bit account blocking access.   

[Jaxman7]

Might be. Mine quit the same day!

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Thank you

[DavidBrookes]

I am also having issues with PowerSynv on my iPhone (latest iOS update), latest version of FitBit and PowerSync - mine is crashing each time I run is and then annually sync. Am not sure if automatically sync is working or not. I am also when I try Sync Solver (but with that one I can partially sync. - see attachment for error message).

 

[RachelleP]

’m experiencing the same issues. I’ve tried every solution possible, but nothing seems to be working. 

[dienerschiro]

I’m having the same issue also 

[Fefe312]

Same issue here

[RachelleP]

Is yours working now?

[Jaxman7]

As of this morning the issue still remains. Thank you for asking.

[DavidBrookes]

Same here.

[LFWJR]

Same, How does fitbit not have a native app built to sync with Apple?

[rebeccaw10]

I am having this same issue and have done all the suggested fixes too. Nothing works. Mine also stopped syncing around 8/12

Moderator Edit: Formatting.

[rract]

Same. Mine stopped working 8/12

[Ytakeiram]

Same here. Stopped syncing on August 12th. 

[Shail14]

Same here stopped working, Is there any solution 

[DavidBrookes]

Interesting thing is that I have been able to sync for the last day or so via Sync Solver to Apple Health but I still can’t via Power Sync. I have confirmed there has not been an update on sync Solver and I have confirmed I am running the latest FitBit app (version 4.50)

[LZeeW]

Hi @LFWJR   Fitbit and Apple have always been competitors in the smartwatch market.  That competitive distinction got bigger when Google bought Fitbit.

[s1mmy183]

Am having same problem, no reply when you email them, am going to start looking for an alternative when paid subscription is up shortly 

[GrayingProudly]

I noticed the same problem.  Power Sync crashed every time I tried to sync, and the last successful sync was recorded as being on 8/4/24.  I looked at the Apple App store and noticed that the last update to Power Sync was 4 years ago, so I guess the developer has dropped it. 

I just installed "Auto Sync with Fitbit" from MPR Media Inc.  I chose it because it seems to be actively supported by its developers (recent updates) and it has decent reviews.  It appears as "SyncFit" on my iPhone and it came with a 3-day free trial before it automatically converts to a $39.99/yr annual subscription.  I was able to set it up without any issues and it seemed to successfully sync my data with Apple Health, so I'm going to cautiously call this a fix.