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My Versa won’t keep correct time and shows another language

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‎04-10-2020 02:49 - last edited on ‎04-16-2020 19:10 by

‎04-10-2020 02:49 - last edited on ‎04-16-2020 19:10 by

I have set my time zone correctly but the Versa will NOT sync to the correct time. I have turned it off & on again. I have tried changing to a different time zone. I have tried syncing again & again & AGAIN! Tonight my Versa is now in German rather than English-?????

 

 

Moderator edit: subject for clarity

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‎04-16-2020 19:09

‎04-16-2020 19:09

Welcome back to the Fitbit Community, @chehol. I am sorry for the delayed response.

 

I am sorry to hear your Fitbit Versa won't keep the correct time and now it is in German. Thanks for trying to resolve this. I totally understand how you are feeling and I am here to help you.

 

I recommend restarting your device by following these steps: How do I restart my Fitbit device? After that please follow the troubleshooting instructions to correct the time in this help article: How do I change the time on my Fitbit device?

 

Please find the steps to change the language on your device here.

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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