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My app is not showing my steps

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‎06-07-2022 12:13 - last edited on ‎06-07-2022 14:57 by Fitbit Moderator

‎06-07-2022 12:13 - last edited on ‎06-07-2022 14:57 by Fitbit Moderator

My app has stopped showing my steps and has been replaced by calories. I have removed and updated app but still no good 

Help please

 

Moderator edit: format

Moderator edit: updated subject for clarity

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‎06-07-2022 14:56

‎06-07-2022 14:56

Welcome to the Fitbit Community, @Suzanne31.

 

I’m sorry to hear about the issues you experienced with your data. Thank you for the time you spent trying to get them resolved.

 

Please check if the steps tile is not hidden. For instructions, please visit this article and open the menu "How do I add, remove, or rearrange tiles on my Fitbit app dashboard?".

 

If you continue having the same problem, please set up your Fitbit Inspire as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1654638833795.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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