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My app isn't working since update

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‎03-25-2016 03:05

‎03-25-2016 03:05

Hi, I down loaded the new update yesterday. However now whenever I open the App it turns its self off. Is this happening to anyone else, if so how can I fix it without deleting and downloading again? Thanx
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3 REPLIES 3

‎03-24-2016 07:06

‎03-24-2016 07:06

I just did an update on my iPhone 6s this morning. Since then, I try to open the Fitbit app, and it pops open for less than a second and closes.
Any ideas?
Thanks!
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‎03-26-2016 03:28

‎03-26-2016 03:28

Hi @Beebee007

 

Since being a iOS related question, moved this thread from the Charge HR to the iOS App section to increase the chance of getting a solution.

 

Sometimes glitches can occur when installing newer app versions over existing ones.. if not already done feel free restarting the phone / clear the Fitbit App Cache in the phone's settings..

 

Hope it helps

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‎03-26-2016 03:42 - edited ‎03-26-2016 03:43

In response to SunsetRunner

‎03-26-2016 03:42 - edited ‎03-26-2016 03:43

@Cyndy33

 

Merged your thread previously posted in the Charge HR with this thread regarding the same issue (in the iOS App) section.

 

Feel free to check out my previous reply in this thread.. Cat Embarassed

 

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