The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Hi @erinvardyxx! Thanks for asking! Try deleting the app and reinstalling the app. This happened to me not to long ago. If this does not work, call customer support at +1-877-623-4997