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My dashboard info disappeared from my phone app

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‎01-01-2016 10:21 - last edited on ‎12-04-2019 11:36 by Moderator Alum

‎01-01-2016 10:21 - last edited on ‎12-04-2019 11:36 by Moderator Alum

My dashboard info disappeared from my phone app. It only shows when I press the edit option on top of the dashboard screen but it doesn't allow me to see details on heart rate exercise sleep etc.

 

 

Moderator edit: subject updated for clarity

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Accepted Solutions

‎01-02-2016 04:16

In response to Consuelo

‎01-02-2016 04:16

It's good that the community is growing @Consuelo! Welcome my friend! Smiley Very HappyI'd suggest you follow the steps provided at How do I change my dashboard on the Fitbit app for iOS? to ensure that you are seeing all of your desired tiles on the app dashboard. 

 

Let me know how it goes and Happy New Year! Cat Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

View best answer in original post

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‎01-01-2016 11:55 - edited ‎01-01-2016 11:56

‎01-01-2016 11:55 - edited ‎01-01-2016 11:56

Hi @Consuelo

 

Moved this thread from the Charge HR to the iOS section since being a app related issue. This increases the chance of getting a solution.

 

Wishing a Happy & Healthy New Year

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‎01-01-2016 11:59

‎01-01-2016 11:59

Thank you! Happy New Year!
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‎01-02-2016 04:16

In response to Consuelo

‎01-02-2016 04:16

It's good that the community is growing @Consuelo! Welcome my friend! Smiley Very HappyI'd suggest you follow the steps provided at How do I change my dashboard on the Fitbit app for iOS? to ensure that you are seeing all of your desired tiles on the app dashboard. 

 

Let me know how it goes and Happy New Year! Cat Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎01-02-2016 09:44

‎01-02-2016 09:44

The problem was resolved by tapping edit on the dashboard and then checking on the bubble by each tile. Thank you!
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‎02-16-2022 03:37

‎02-16-2022 03:37

I woke up to find that my sleep, heart rate and other items are missing from my Fitbit dashboard to include the type of Fitbit I’m wearing.

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