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My fit bit charge has stopped syncing with app

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‎01-11-2016 10:52

‎01-11-2016 10:52

My Fitbit charge has stopped syncing with my iPhone 6s app- worked fine until 1/8/2016, is failing every time I try to sync it
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‎01-12-2016 03:59

‎01-12-2016 03:59

Welcome to the Community @AmandaMinser! If your Fitbit Charge is not syncing, I recommend following this troubleshoot. I'd also make sure that there's not any other bluetooth device that may create interference with the syncing process. If the issue persists, you can try to set it up as a new device.

 

I hope this helps. Let me know the outcome.

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