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My friends steps won't sync in the challenge

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‎01-19-2016 11:06

‎01-19-2016 11:06

Me and my friend has a challenge, and his steps says 5400 and he had over 44000 steps today... It won't sync in workweek hustle either...
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‎01-19-2016 12:20

‎01-19-2016 12:20

Having the same issue for the last two days.  Historically (2014/15) it seems theres a server problem, but dont know if thats the case this time.

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‎01-19-2016 13:55

In response to NicoleF72

‎01-19-2016 13:55

Hi @NicoleF72 & @iHege,

I'd recommend checking out my previous post about what can cause step discrepancies if you haven't already.

Keep in mind that manually logged activities and activities tracked through 3rd party apps both do not count towards Challenges at this time.

Be sure to check out the Challenge FAQ article for more details too.

Hope this helps!

Derrick | Retired Moderator, Fitbit
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