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My iPhone 7+ won't sync to my Fitbit Charge HR

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‎07-28-2017 20:00

‎07-28-2017 20:00

It gives me the code on my Fitbit and then I enter it in.... then it keeps saying bad entry or something! What do I do? Someone please reply ASAP!!

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‎07-29-2017 17:24

‎07-29-2017 17:24

Hi @HRehl. Welcome to our forums! Please check the OS version on your iPhone 7 Plus. For your fitbit device to be compatible, your phone must be at at least OS version 10 or newer. 

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