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My steps keep getting reset to 0

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‎07-14-2017 10:21

‎07-14-2017 10:21

I am using the app to track my steps with my iPhone 5 ... it keeps tracks of my steps but when i log back on my steps go back to zero. Os there something I can do to avoid this from happening?

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‎07-16-2017 08:00

‎07-16-2017 08:00

A very warm welcome to the Forums @IvanFit! I moved your thread to the iOS board as it is much better suited fro your question.

 

It is possible that the app is being closed or stopped whenever you're not using it and that causes the steps to reset back to zero. Have you checked your settings to see if the app continues running in the background after some time? 

 

Please let me know if you do check and find that the app has continued to run in the background for the whole time.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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