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My tracker is not syncing anymore.

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‎07-02-2017 10:26 - last edited on ‎07-04-2017 06:23 by Moderator Alum

‎07-02-2017 10:26 - last edited on ‎07-04-2017 06:23 by Moderator Alum

My Fitbit will not sync anymore. 

 

Moderator Edit: Clarified subject.

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‎07-02-2017 23:59

‎07-02-2017 23:59

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

View best answer in original post

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2 REPLIES 2

‎07-02-2017 23:59

‎07-02-2017 23:59

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

Best Answer

‎07-03-2017 05:43

In response to SteveH

‎07-03-2017 05:43

Thank you! Problem solved!



Sent from my iPad
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