05-29-2019
06:11
- last edited on
05-30-2019
07:39
by
MarcoGFitbit
05-29-2019
06:11
- last edited on
05-30-2019
07:39
by
MarcoGFitbit
Hi! This morning, I noticed that the new dashboard was replaced with the old one within my iOS app. Is anyone else experiencing this? If so, do you know of a way to switch it back?
Thanks!
-Dave
Moderator Edit: Clarified Subject.
05-29-2019 06:43
05-29-2019 06:43
Last night, my app wasn't working so I closed it and reopened. When it reopened, it showed the old dashboard. It was still the old dashboard this morning. A few minutes ago, I opened the app to find the new dashboard is back. I don't know what's going on. I do not like the new dashboard and reported weeks ago that I cannot view "sneak peak" under challenges with the new dashboard.
05-30-2019 07:41
05-30-2019 07:41
Hello @davegutberlet and @amy423 I hope you're doing well, ti's nice to see you around the Fitbit Community.
I appreciate your participation in the Forums and for reporting this to us. At this moment, I would like to gather some information from you so we can check this further:
Thanks for your patience, we'll be waiting to hear from you.
05-30-2019 08:16
05-30-2019 08:16
05-31-2019 09:30
05-31-2019 09:30
Hello @amy423 I hope you're doing well, thanks for coming back with the information requested.
At this moment, I will forward the information you have provided to our team so they can take a better look at this situation. Once we have more to share with you, we'll make sure to update this thread and post it in the Forums as well.
Thanks for your patience and understanding, in the meantime, if there's anything else we can do for you, please feel free to reply.
06-03-2019 11:47
06-03-2019 11:47
Sorry for the delay. Here is the information you requested:
One thing to note is that over the weekend, the FitBit dashboard switched to the "updated display."
I hope that this information helps.
-Dave