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New app - missing profile picture

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‎10-15-2023 01:33

‎10-15-2023 01:33

The dashboard is not showing my profile picture in the new app.  On promotional pictures put out by Fibit, our profile picture should be top right on the immediate dashboard.  All I have is a notification box and the gear symbol.  I know full well if I press YOU tile and then friends I can see my picture but there is no way I can find how to get it onto the dashboard top right so that it is there as soon as I open the app.  Really getting the feeling I am not going to renew my premium sub when it comes up for renewal in December

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2 REPLIES 2

‎10-15-2023 21:22

‎10-15-2023 21:22

Hi @Marmoset19 - the redesign doesn't include a profile picture like it had before and navigation is different to what you find posted previously.

Probably best to post in "The redesigned Fitbit app is rolling out!" topic in this forum along with the other unhappy users where you will see more fully all the issues.

Unfortunately it would seem likely you are stuck with this version officially.

Author | ch, passion for improvement.

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‎10-16-2023 05:43

In response to Guy_

‎10-16-2023 05:43

I have been told that I have to migrate to Google - total manipulation, that's the bottom line folks

 

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