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New flex 2 will not sync to iphone 6

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-06-2017 20:15 - last edited on ‎06-07-2017 08:24 by Moderator Alum

‎06-06-2017 20:15 - last edited on ‎06-07-2017 08:24 by Moderator Alum

i have had several fitbit b4 - never had trouble setting it up - it will not sync to my iPhone 6 - what do i do?

 

Moderator edit: Clarified Subject 

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3 REPLIES 3

‎06-07-2017 09:57

‎06-07-2017 09:57

It's great to see new faces around @mctalker! 

 

Let me help you with your Fitbit. As a first step I recommend performing the restart 2 or 3 consecutive times and do the setup again. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎06-07-2017 10:25

In response to MaginB

‎06-07-2017 10:25

Magin hi!  Actually, i ended up doing a chat with fitbit - seems my issue was that my iphone and my ipad were next to each other, and the signals were conflicted.  All is great now!   Thx for reaching out

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‎06-09-2017 08:23

In response to mctalker

‎06-09-2017 08:23

Hey there @mctalker! 

 

It's great to hear that you're back on track. Robot Very Happy thanks for replying back this will definitely help other users! 

 

Have you checked our Discussions board? There you can share your story, find some fitness tips, recipes and more! Give it a look!

 

See you around! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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