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New iOS App won't let me accept challenges

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‎07-07-2019 00:50

‎07-07-2019 00:50

Hi I've got the new version app on my iphone SE and have found that if I click on the "accept challenge" notification it won't accept but rather takes me to the page showing my "hourly activity".  If I want to open the page of a challenge that is already happening in order to cheer on my friends results it takes me to my "water intake" results.

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3 REPLIES 3

‎07-07-2019 05:56

‎07-07-2019 05:56

@maryhorak   Not a guarantee, but try the following.  Delete the app, restart your phone, then redownload the app.  Let us know if this helps.

 

Also, just to clarify, did you get just an app update or the new Fitbit app where everything looks different?  For example, I have v3.00, but it is the layout we are used to seeing.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎07-07-2019 07:41

In response to LZeeW

‎07-07-2019 07:41

No, this is the new Fitbit App with the totally different layout and appearance.

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‎07-28-2019 19:21

‎07-28-2019 19:21

I have the same issue.  I have tried deleting and re installing the app. No difference. Very frustrating.

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