help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New iPhone-Not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-21-2019 14:24

‎10-21-2019 14:24

I got a new iPhone yesterday and now my steps are no longer syncing to it. How do I fix this without losing any recorded steps? I'm in a workplace challenge and I need my steps for yesterday to be accurate so I can record them. I'm afraid I might have lost them. Is there a way to see previous days steps from the watch itself?

Best Answer
0 Votes
2 REPLIES 2

‎10-21-2019 14:42

‎10-21-2019 14:42

Never mind it appears to be fixed now. Thank you! 🙂

Best Answer

‎10-22-2019 05:48

In response to MineAreReal

‎10-22-2019 05:48

Hello and welcome @MineAreReal 

Im happy to see you were able to resolve your issue on your own. If you ever do need assistance please know that we will be here to help the best way we can. Happy Stepping!! 😃

Best Answer
0 Votes