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New phone, cannot connect to Bluetooth

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‎06-17-2016 07:03

‎06-17-2016 07:03

Hey everyone I just switched phones from an android to an iPhone. I'm having a lot of trouble trying to get my charge hr to connect to bluetooth. My old phone is disconnected from bluetooth so I'm not sure why this is happening.
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‎06-17-2016 09:29

‎06-17-2016 09:29

@Jrljr777 Welcome to the iOS side of things! I would recommend:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn Bluetooth off for 10 seconds > and then turn Bluetooth back on.

4. Use the instructions mentioned here to enable call notifications.

This should get your tracker bonded with your iOs device, but let me know if you need any additional help!

Derrick | Retired Moderator, Fitbit

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Best Answer
1 REPLY 1

‎06-17-2016 09:29

‎06-17-2016 09:29

@Jrljr777 Welcome to the iOS side of things! I would recommend:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn Bluetooth off for 10 seconds > and then turn Bluetooth back on.

4. Use the instructions mentioned here to enable call notifications.

This should get your tracker bonded with your iOs device, but let me know if you need any additional help!

Derrick | Retired Moderator, Fitbit
Best Answer