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New user interface

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‎08-28-2019 18:22

‎08-28-2019 18:22

Woke up this morning to a whole new user interface on my I phone 10. It is horrible. Much less user friendly, harder to read and less info at a glance. How do I get the old version back? I use it constantly they put the day. 

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6 REPLIES 6

‎08-28-2019 19:09

‎08-28-2019 19:09

Hi @Mverbeke 

 

Once the new app has been released, that's the one we use. Give it a little time. Yes, it's different at first, but you just might get used to it, if you explore it. I'm on Android and it is actually working well for me. Sorry you can't go back a version, but do allow yourself some time to learn the new one.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-28-2019 19:28

In response to Odyssey13

‎08-28-2019 19:28

Thank you for the encouragement. I’m sure I will get used to it but the issue really is that it makes no sense to change an interface to something that is inferior to its predecessor. By all the comments I have seen, it is definitely the majority consensus that the old version was much better.

Sent from my iPhone
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‎08-28-2019 19:31

In response to Mverbeke

‎08-28-2019 19:31

@Mverbeke  not all humans like change, so it's easy for them to be frustrated when they are used to something and it's not the same as yesterday. Fitbit wouldn't release this dashboard version unless it had been tested and re-tested. It just takes time to get used to the new interface, but it really is a good one. You'll catch on and you'll be stepping right along as you learn!

Stepping in the U.S.A. since September 2013. Android 14

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‎08-28-2019 19:45 - edited ‎08-28-2019 19:46

In response to Odyssey13

‎08-28-2019 19:45 - edited ‎08-28-2019 19:46

@Odyssey13 wrote:

Fitbit wouldn't release this dashboard version unless it had been tested and re-tested. 

LOL. I take your meta point about being a curmudgeon about new things; but I don't think you've spent much time in a corporate environment. They make garbage engineering / design choices all the time. Think "Peter Principle".

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‎08-28-2019 21:35

In response to Odyssey13

‎08-28-2019 21:35

I don’t feel like I’m being heard. This has nothing to do with not liking change. It has to do with being forced to use an inferior interface. I’m sure I’ll be able to learn Garmin’s interface just fine. Over this!

Sent from my iPhone
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‎08-28-2019 23:22

In response to Odyssey13

‎08-28-2019 23:22

@Odyssey13 

 

Good Lord you are patronising!

 

Do you understand? The new dashboard removes loads of data from a quick view and hides it behind lots of tapping and scrolling?

 

Your total guff about humans not liking change is irrelevant - the new dashboard massively reduces the amount of data we can see at a glance - that’s the problem. 

 

Just allow us to use the the old version that was live just 2 days ago. 

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