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Newest iOS update

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‎09-26-2016 06:22

‎09-26-2016 06:22

I can't sync my fit bit since the latest iOS update. What do I do to resolve this?! Anyone else have this problem?!
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‎09-26-2016 10:21

‎09-26-2016 10:21

@dkanders I can help! I'd recommend the following steps to help get your tracker syncing again:

 

1. Make sure that you've updated your App to Fitbit iOS App version 2.27. Click here to be redirected to the iOS App Store.

2. Restart your Charge 2.

3. Reboot your iOS device.

4. Open your iOs settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

5. Open the Fitbit App to initiate a sync.

Keep me posted if this gets you back on track.

Derrick | Retired Moderator, Fitbit
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‎09-26-2016 10:34

In response to DerrickS

‎09-26-2016 10:34

Thank you so much!!! It worked!!

Sent from my iPhone
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