09-24-2019
00:40
- last edited on
09-26-2019
10:03
by
JuanJoFitbit
09-24-2019
00:40
- last edited on
09-26-2019
10:03
by
JuanJoFitbit
After upgrading to iOS 13.0, my Charge HR just will not sync with my iPhone. I've tried all these: turning Bluetooth off and on many times; logging out and back in again on my Fitbit account on my phone; doing a hard restart of the iPhone; updating the Fitbit app on the phone. But I still get the same message: 'Turn on Bluetooth to allow Fitbit to connect to accessories.' But Bluetooth was on all the time—except of course when I turned it of before turning it on again.
What else can I do?
Solved it myself! Opened Fitbit in Settings and put 'Bluetooth Sharing' onto on
Moderator edit: merged reply
09-26-2019 10:00
09-26-2019 10:00
@cant2kant welcome to our Fitbit Community! I'm so glad to hear that you managed to get the issue resolved after changing the Bluetooth Sharing setting onto on. Thank you for posting the update here since I'm pretty sure that this will help other users that experience the same issue.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community! 😀
09-26-2019 13:58
09-26-2019 13:58
Thank you so much, I've spent hours trying to resolve this through all the other help out there, first person to mention this solution though bluetooth sharing. fantastic
09-28-2019 09:18
09-28-2019 09:18
@simon_co I'm sorry for the late response. However, let me welcome you to our Fitbit Community. However, I'm so glad to hear that you found @cant2kant's post helpful. I appreciate your feedback.
Have you heard about the Discussions board? In this board you'll be able to tell your stories, meet more people and start your own topics.
Don't hesitate to get back if you need further assistance! 😀