The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
I have had this more recently. Sometimes it helps to restart my Fitbit from the recharging cable. It’s happening more frequently though. And I do have Premium.
I see when I tried to sync just now that it there is no data (sleep, activity, zone minutes, active hours, ...) since yesterday afternoon. I also have Premium...
I just noticed my hear rate has not worked since yesterday afternoon too. Just did a chat and the person just told me to turn my heart rate on/off on device and that got the heart rate back. However, the sleep data is gone since there was no heart rate data since yesterday afternoon. I’m sure this all stems from the crappy new sleep tracking on the app.
