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No call notification or vibration

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‎02-24-2016 22:14

‎02-24-2016 22:14

My Fitbit charge does not vibrate nor does it give me a call notification even though it is turned on on my phone and through the app can someone please help me or do I need to return it?
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‎02-25-2016 05:57

‎02-25-2016 05:57

Hi there @Cbro! Welcome to the Fitbit Community! 

Let me help you out, I recommend you doing the restart, reboot your mobile device, log out from the app and log back in. If the issue persists take a look at this article in order to setup the notifications again. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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