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No information on phone dashboard

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‎05-19-2020 21:33 - last edited on ‎05-20-2020 14:18 by

‎05-19-2020 21:33 - last edited on ‎05-20-2020 14:18 by

My complete activity history and current challenges disappeared. 

 

 

Moderator edit: subject for clarity

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‎05-20-2020 14:17

‎05-20-2020 14:17

Welcome to the Fitbit Community, @DrTrina.

 

I am sorry to hear your complete activity history and current challenges disappeared on the app. I am here to assist you. This issue was reported to our engineers and has been resolved now. The Fitbit app should now be up and running normally. I recommend to force quit the app, verify if the Fitbit app is updated to the latest version, and open it again. 

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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