No mail notifications with iPhone 12

[Coralan]

I just switched from android to an iPhone 12. Everything syncs except mail. 
in notifications, my mail app does not even show. 
how do I fix this problem. I am using gmail and am using the mail app on the iPhone

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Coralan.

Thank you for sharing the details of the issue you’re experiencing. It's possible to come across some issues along the way since an iPhone 12 is not a supported device for the Fitbit app at this moment. I appreciate your understanding while we work to improve this experience. I recommend confirming the steps to set up notifications and follow the troubleshooting instructions at How do I get notifications from my phone on my Fitbit device?

Let me know how it goes.

[Coralan]

My phone is getting all notifications. What it is not getting is emails.
There is noting in the Fitbit app to choose email .

Corey

[Baltoscott · Accepted solution]

@Coralan -- I've never even thought to set up my email app to send notifications to my Fitbit (too many emails!). But I checked the app list and see that you are correct, the iOS mail app isn't listed. I think that is because it is not really an app but is instead built into iOS.  But since you use gmail, you have a workaround.  You can download and install the Gmail app to your iPhone.  Once that is set up, it does show on Fitbit's app notification list and you should be able to turn on notifications that way.

Hope that helps.  Let us know.

[Coralan]

Thanks for your help. Hopefully Fitbit will update and connect to the iOS mail app.

Corey

[LiliyaFitbit]

It's nice to see you around, @Baltoscott. Thank you for your reply, @Coralan. 

@Baltoscott I appreciate your participation in the Forums and sharing a workaround to this issue. Thank you for providing a screenshot, I appreciate your time and efforts.

@Coralan I am glad a workaround suggested by @Baltoscott helped you resolve the issue. To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.

I'll be around if you have any questions.