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No notifications after updating to iOS 13

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‎03-14-2020 04:54 - last edited on ‎03-15-2020 16:49 by

‎03-14-2020 04:54 - last edited on ‎03-15-2020 16:49 by

After updating my I phone to the 13  versions notifications are not working with it. Tried resetting Fitbit and went threw this trouble shooting with no luck 😞 

 

 

Moderator edit: subject for clarity

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‎03-15-2020 16:48

‎03-15-2020 16:48

Welcome to the Fitbit Community, @Sumshine.

 

I appreciate your participation in the Forums and sharing that you are not getting notifications after updating your iPhone to the 13 version. I understand that this can be very frustrating, thank you for your troubleshooting efforts. Our team has recently released a new version of the Fitbit app. Please make sure you have downloaded the new version by following these instructions.

 

I also recommend confirming the steps to set up notifications and our complete troubleshooting instructions from this help article: How do I get notifications from my phone on my Fitbit device?

 

Please keep me posted, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-19-2020 12:19

In response to LiliyaFitbit

‎03-19-2020 12:19

Eh up....have you tried opening up the Fitbit App....tap on your account picture (top left of screen)....then scroll down to notifications.  Once in there you can change the notifications you want to receive...scroll down a little further and you can do the same for emails you may want to receive.

 

Hope this works out for you?

A VETERAN - Whether on active duty or has retired, is someone who, at one point in his/her life, wrote a blank check made payable: ''To Queen and Country'', for an amount of, ''Up to and including My Life''
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