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No option for reply on Versa 2

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‎05-22-2020 06:57 - last edited on ‎05-25-2020 16:12 by

‎05-22-2020 06:57 - last edited on ‎05-25-2020 16:12 by

I’m an iPhone user. I receive notifications for text messages and I’m able to read them. The only option that follows the message is the clear tab. I have never seen reply option and I’ve had my Versa 2 since December. Please help

 

 

Moderator edit: subject for clarity

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‎05-25-2020 16:10

‎05-25-2020 16:10

Welcome to the Fitbit Community, @Ced328. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing your concern about the option to reply to messages you receive on your Versa 2. Thank you for letting me know that you're using an iPhone. I would like to confirm that quick replies feature is currently available on certain devices paired to an Android phone. Devices paired to an iPhone or Windows 10 phone can only respond to Fitbit app notifications, such as messages, cheers, taunts, and friend requests. For more information, please see this help article: How do I respond to messages with my Fitbit device?

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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