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No steps on mobile track since iPhone 7plus

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‎09-18-2016 08:31

‎09-18-2016 08:31

Upgraded to a new phone, restored my backup, logged in to Fitbit, but doesn't seem to be recording any of my new steps. Has access to the motion chip data, all my other activity tracking apps working fine with no changes. Fitbit challenges showing, but not getting new data.
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‎09-24-2016 10:24

‎09-24-2016 10:24

It's nice to see you around @ComUser53, welcome! Smiley Very Happy Please refer to this post, where @DerrickS is sharing new updates about this known issue. 

 

Have a great day!

Maria | Community Moderator, Fitbit


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