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No texts or phone ringing for my iPhone 7

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‎05-27-2017 09:05

‎05-27-2017 09:05

My charge 2 sincs information with my iPhone 7 but I receive NO texts or phone call notifications. I have un installed reinstalled all the tips & nothing!!! Any warranty on it?

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‎05-27-2017 10:02

‎05-27-2017 10:02

Your iPhone must get notifications first before they can be sent to your tracker. You'll also need to be connected to bluetooth at all times.

 

Then in the app itself you need to enable them too. Just tap Account -> Charge 2 -> 'Notifications' and check there too.

 

There is a full guide here: https://help.fitbit.com/articles/en_US/Help_article/1979

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‎05-28-2017 09:45

In response to AaronIRL

‎05-28-2017 09:45

doesn't work here.

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