05-28-2017 12:16
05-28-2017 12:16
cannot find the I-pad app in the apple app store. Need to setup new I-pad for Charge HR
05-28-2017 12:28
05-28-2017 12:28
Hi, @dicktinsley, the iPad app for Fitbit is exactly the same as the iPhone app, so just go ahead and download that and you will be just fine.
Any other questions, just let us know. Welcome to the Community!
Sense, Charge 5, Inspire 2; iOS and Android
05-28-2017 12:35
05-28-2017 12:35
05-28-2017 12:45
05-28-2017 12:45
Hi, @dicktinsley, I will have a look.
In the meantime, DO NOT BUY THAT APP. The official Fitbit app is completely free.
Please search for Fitbit app for iPhone in the Apple store. That will get you the official, free app,
Sense, Charge 5, Inspire 2; iOS and Android
05-28-2017 12:49
05-28-2017 12:49
05-28-2017 12:59
05-28-2017 12:59
Hi, @dicktinsley, try this: Fitbit by Fitbit, Inc.
https://appsto.re/gb/X80KB.i
It works for me, but I am in the UK.
Otherwise go to Apple Store and search for Fitbit iPhone.
Sense, Charge 5, Inspire 2; iOS and Android
05-28-2017 13:11
05-28-2017 13:11
05-28-2017 13:23
05-28-2017 13:23
Hi, @dicktinsley, yes, there seems to be some difficulty loading at the moment and it might be best to wait. You should definitely contact Fitbit directly before downloading any 3rd party app.
Basically:
--.The Fitbit app for iPad and iPhone are the same, so you will need to search for iPhone app in the official Apple Store
-- The Fitbit app for iPhone (which is the same for iPad) is FREE. Any chargeable app is NOT the correct app, so do not buy/ download it.
Sense, Charge 5, Inspire 2; iOS and Android