Non-stop pop-up request to allow notifications

[RobinWalks]

Sometimes this pops up 8 times in a row. I am losing minutes of my life x-ing out of this each time I pick up my phone. I’ve tried many ‘solutions’ and it never goes away, for about a month now. I’m on the verge of switching to another device. Please advise.

[RiekoC]

Hello @RobinWalks 

I moved your post from the Charge 6 product help forum to the iOS app forum as this is a better fit for your issue. 

[Mhoustonfl]

I’m having the same issue. Any solution yet?

[RobinWalks]

No replies or solutions yet. Problem persists about 20 times a day.

[Mhoustonfl]

Same. And I’ve tried going into Apple Health to make sure sharing is on (I read that can be a cause).

Sent from my iPhone

[ManuFitbit]

Welcome to the community forums @RobinWalks.

Good to see you back @Mhoustonfl. 

Thank you for sharing with us the information about these pops up on your phones. 

It's possible that having two Apple devices linked to the same Bluetooth could be causing you to constantly receive these notifications, because you've only authorized them on your phone, but not on the other device.

Please, try to unpair any other Apple devices from your Bluetooth while setting up your Fitbit as a new device. Before starting the process, I suggest you sync your device's data with the app.

Thanks for the help @RiekoC.

[Larfla]

Hello,  I have the same situation on my iPhone and iPad BUT I don't want any notifications.  I turned off notifications on BOTH the iPad and iPhone but I keep getting the annoying message that wants me to accept notifications.  Even though I say do not allow they keep on coming.  Any help would be appreciated.  Thanks

[Mhoustonfl]

Somehow the problem just stopped for me. I’m not sure what i did! Sorry this isn’t more helpful. I just kept re-starting, synced with apple steps and unsynced, and I’m not sure how i left it. 

[Azken]

I only have 1 Fitbit and one apple device and I am constantly getting same prompt