Not Receiving Notifications Anymore

[csion92]

I got the Blaze a little over a week ago and everything was working fine and I receiving the text notifications. Ever since yesterday morning, I have not been receiving the notifications anymore and can not figure out how to fix it. Has anyone else had this problem? And if so, did you find a way to get it fixed?

[DerrickS · Accepted solution]

Hi @csion92 and welcome! I would recommend that you:

1. Restart your Blaze.

2. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn it back on.

3. Reboot your iOS device.

This should help, but if you are still not receiving text notifications for whatever reason, I'd then recommend setting up notifications again from scratch:

1. Open your iOS Bluetooth settings and forget the Bluetooth bond between your Blaze and iPhone.

2. Reboot your iPhone.

3. Restart your tracker.

4. Turn on notifications by: tap the Account button in the bottom right-hand corner of the Fitbit App > tap the Blaze tile > and then turn on your preferred notifications.

This should get your Blaze to receive notifications again, but let me know if you need any additional help!

[csion92 · Accepted solution]

Thank you for responding! I tried this and it worked!