Syncing Fitbit Charge HR with ios app (iPhone 6s)

[grayghost]

I use the Fitbit Charge HR for my daily runs.  I also use their app to track the mileage, heart rate and pace per mile.  It is an excellent app and I am very happy with it over the other apps such as mapmyfitness.  One problem I am having is that it takes about three minutes to sync the app with my Fitbit (pulling down on pane on the new and improved dashboard) before I tap on the little clock to go into the tracker.  Does the app need to synch with the Fitbit before the run or will it do it automatically?  

[MarreFitbit · Accepted solution]

It's nice to see you around the Community @grayghost ! It doesn't matter my friend, but you need to sync after ending your workout so that data will be transferred correctly. 

If your app and tracker are taking so long, please do the following:

• Log out of your Fitbit App
• Force quit the App
• Turn off the Bluetooth
• Shut off your phone and turn it on after 1-2 minutes
• Turn on the Bluetooth
• Log back into your Fitbit App

Happy stepping ! 

[grayghost]

Thank you for the help!

[MarreFitbit]

You're very welcome my friend @grayghost !

Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.