Not connecting

[Swanwite]

Since new update on my iPhone my Fitbit has stopped connecting to my fone 

[SunsetRunner]

Hello @Swanwite 
The best way to try and possibly solve your issue is to uninstall and then reinstall your Fitbit App. I know this seems redundant but reinstalling the app will also prompt a reconnection to pair correctly with your Fitbit App. You will not lose any data reinstalling the App. I say this because I’m reading that turning off then on your Bluetooth doesn’t always repair the problem.

😃 Please let me know if this solves your syncing issue 

[Swanwite]

Well I have uninstalled and reinstalled I have told my Fitbit of the app repaired it and it’s still not working iam at at a loss now 

[SunsetRunner]

@Swanwite 

Im really sorry my suggestions didn’t work. You can contact Fitbit customer service here and they may be able to offer you other solutions: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Im sorry I couldn’t have been more help. Good luck to you.

[Swanwite]

Did all that there was no problem till iPhone update 

[SunsetRunner]

Hello again @Swanwite 

let’s try this:

Try looking here and set it up this way on your phone:

iOS Settings > Notifications > Messages > Show Previews > Always (Default) 

also iOS settings>notifications>Fitbit> ON