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Not getting notifications on iPad Pro

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‎05-27-2016 18:06 - last edited on ‎05-28-2016 11:15 by Moderator Alum

‎05-27-2016 18:06 - last edited on ‎05-28-2016 11:15 by Moderator Alum

I cannot get notifications in my Alta to work with my ipad pro. I keep getting a message saying I need to pair my Alta with my ipad. I hit yes but nothing happens.

 

Moderator edit: clarified subject

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2 REPLIES 2

‎05-28-2016 09:41

‎05-28-2016 09:41

Welcome to the Fitbit Community @Cathygirl! I hope you're doing great! 

The iPad Pro is currently not a supported device. Although the iPad Pro hasn't been fully tested and listed as supported. Depending on your device, all features may not be fully functional. Keep an eye on this list as it will be listed there once fully tested.

 

Catch you later! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎05-28-2016 18:34

In response to MaginB

‎05-28-2016 18:34

Just a thought but if the Alta is already paired with a phome, you will need to disconnect it. Tje easiest way would be to turn off the BT on the phone negore it can be paired to amother device sick as an iPad

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