04-04-2024
10:03
- last edited on
04-06-2024
09:38
by
ManuFitbit
04-04-2024
10:03
- last edited on
04-06-2024
09:38
by
ManuFitbit
My Fitbit hardly ever records my sleep correctly. It often shows me going to sleep at 12:30am when I’ve already been asleep for three hours.
Moderator edit: clarified subject.
04-06-2024 09:38
04-06-2024 09:38
Hi @PaulSmith3. Welcome to the community forums.
Thank you for sharing the inquiry regarding this difficulty.
There are some factors that can affect your sleep record:
If you see sleep stages but don’t see a sleep score, please note that it may take a few minutes for your sleep score to appear. In addition, for better results please try to let the device detect that you're awake or asleep by itself rather than doing it manually and make sure to keep the Fitbit app and the devices' firmware updated to the latest version available.
Your device need some days to collect some information (particularly regarding to heart rate) and provide sleep score, sleep stages and other data. Make sure that you've also tried the restart procedure described here and check if you continue to experience the same problem.In case the problem is related to the Fitbit app, please try the following as well: