09-13-2021 16:44 - last edited on 09-13-2021 17:25 by LiliyaFitbit
09-13-2021 16:44 - last edited on 09-13-2021 17:25 by LiliyaFitbit
Text notification not working. Phone notification is working. Text was working but stopped. I’ve done all the obvious things to try and remedy this and I cannot figure it out. Any help would be appreciated thanks
Moderator edit: subject for clarity
09-13-2021 17:27
09-13-2021 17:27
It’s good to see you in the community, @Mannbrad.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend confirming our complete troubleshooting instructions in Troubleshooting quick tips for iPhones. If the issue persists, please get in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-13-2021 17:49
09-13-2021 17:49
09-13-2021 19:04
09-13-2021 19:04
Thank you for your reply, @Mannbrad.
I appreciate your troubleshooting efforts. I am sure our Support team will be glad to investigate the issue and help you in the best possible manner. Thank you for your time and efforts.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-16-2021 04:38
09-16-2021 04:38
I have the same problem. I tried every step suggested on the forums, spent 20 minutes chatting with a fit bit helpline assistant only to be told to repeat the same actions I already took. It’s frustrating that all fit bit reps keep repeating the same actions but they don’t have a solution when those actions don’t work. I’m not buying a new Fitbit if the issue is a larger scale problem for iPhone users. Fitbit needs to find a solution. Don’t want a discount for new Fitbit if I’m still going to have the same issue.
09-16-2021 09:53
09-16-2021 09:53