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Not receiving confirmation email after setting up an account.

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‎03-19-2017 07:44 - last edited on ‎03-20-2017 08:15 by Moderator Alum

‎03-19-2017 07:44 - last edited on ‎03-20-2017 08:15 by Moderator Alum

I can not continue to set up my fit bit because I'm not receiving the needed email to do so. 

 

Moderator Edit: Clarified Subject.

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‎03-20-2017 08:50

‎03-20-2017 08:50

Hello @Chase101, thanks for joining us, it's great to have you on board! Smiley Happy

 

If you're not receiving the confirmation email to validate your account, please make sure that your email address doesn't contain any kind of typos, then check your spam or junk folder as some email providers might recognize Fitbit emails as spam. If you're not able to find it, please try to send the validation email once again. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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