11-08-2019
19:27
- last edited on
11-09-2019
08:53
by
MarreFitbit
11-08-2019
19:27
- last edited on
11-09-2019
08:53
by
MarreFitbit
I just got an iPhone 10 and now I’m not receiving text messages. Any ideas?? I’ve tried everything. Thank you
Moderator edit: updated subject for clarity
11-09-2019 05:09
11-09-2019 05:09
Hello @AngieB9461 and a warm welcome. There is a known compatibility issue with iOS 13 and the Fitbit app. Fitbit is trying to solve this issue. There is a pink banner across the top of the page with the link to troubleshooting tips.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-09-2019 08:55 - edited 06-25-2024 05:17
11-09-2019 08:55 - edited 06-25-2024 05:17
Hi there @AngieB9461, welcome to the Community Forums.
As my friend @LZeeW mentioned, we’re aware of the issue with notifications after updating to iOS 13+. Please chick here to find the troubleshooting steps that may fixed the issue.
Let us know if there's anything else we may do to help you in the meantime.
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