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Not receiving notifications from some apps

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‎01-10-2020 19:18 - last edited on ‎01-11-2020 20:48 by Fitbit Moderator

‎01-10-2020 19:18 - last edited on ‎01-11-2020 20:48 by Fitbit Moderator

I can’t get all my apps to send notifications to my iPhone?

 

Moderator edit: Subject for clarity 

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‎01-11-2020 20:47 - last edited on ‎01-16-2020 15:37 by Fitbit Moderator

‎01-11-2020 20:47 - last edited on ‎01-16-2020 15:37 by Fitbit Moderator

Hi @Sledmelon, welcome tot he Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which iPhone are you using? Also, with which apps are you experiencing difficulties? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Ionic are correctly configured.

 

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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‎01-12-2020 07:39

‎01-12-2020 07:39

Hi, I did a factory reset on my watch,  cleared the Fitbit and Bluetooth settings from the app/iPhone and re-synced as if it was a new device and now it seems to be working. Good luck. 

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‎01-14-2020 16:34

In response to Jksk

‎01-14-2020 16:34

Hey @Jksk, welcome aboard! Sorry for the delayed reply.

 

Thanks for taking the time to share your thoughts and the steps you took to resolve this notifications concern, the willingness to help is always appreciated here in the Community Forums! Please do not hesitate to contact me back if you require further assistance or if you have any additional questions for me to answer, I'll be around.

 

Thanks for being part of the Fitbit family! 

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