06-12-2020 15:04 - last edited on 06-14-2020 13:03 by LiliyaFitbit
06-12-2020 15:04 - last edited on 06-14-2020 13:03 by LiliyaFitbit
Not receiving text using Apple XR phone
Moderator edit: subject for clarity
06-14-2020 13:02
06-14-2020 13:02
Welcome to the Fitbit Community, @Grngreen.
I am sorry to hear you're not receiving text notifications on your Versa from your iPhone XR. Thanks for trying to resolve this and I am here to help. It’s important that you carefully review your notifications settings on your iPhone. Please confirm if you've followed all instructions in Troubleshooting quick tips for iPhones.
Make sure to toggle the iMessage setting: General > Messages > iMessage, verify the `Show Previews` to be on `Always`.
Let me know how it goes, I'll be around.
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