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Not receiving texts on Alta

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‎05-10-2016 17:50

‎05-10-2016 17:50

I've many different troubleshooting things but I'm still not getting texts. I tried turning on the preview text message thing. I'm getting calls but nothing else. Please let me know what I can do. Thanks
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‎05-11-2016 23:49

‎05-11-2016 23:49

Hi @lrc819

 

Feel free to check out the Fitbit Article:

 

http://help.fitbit.com/articles/en_US/Help_article/I-m-having-trouble-setting-up-call-notifications-...

 

Hope it helps

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‎05-16-2016 07:26

In response to SunsetRunner

‎05-16-2016 07:26

Welcome to the Community @lrc819, hope you're doing great! It seems that you own an Android device, don't you? Well, I've moved your post to the correct board so you can get better assistance.

 

On the other hand, I'd recommend following these steps to solve the issues with the notifications.

 

Thanks for helping out my friend @SunsetRunner Woman Wink! Have a great day guys!

Maria | Community Moderator, Fitbit


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