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Not receiving texts or notifications on charge 3

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‎10-09-2019 07:06

‎10-09-2019 07:06

I am so very frustrated with my charge 3.  I was getting notifications and text messages from my iphone 8 to my fitbit and now for the past several weeks I’m not receiving them. I have followed all the steps and nothing has worked!   I rely on my reminders and now can’t.   I am at least still getting my steps and sleep on it but am so frustrated I’m about ready to flush the charge 3 down the toilet!!  Please please help...

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‎10-10-2019 09:25

‎10-10-2019 09:25

Hello @upstateadkgirl 

Welcome to the Fitbit Community. Notifications issues is a known issue at this time since the newest iOS Update. Fitbit is currently working on the issue and will hopefully fix the issue soon. In the meantime please use this thread here to address this issue (You can also find tips, workarounds and others discussing this exact issue): https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/m-p/38...

 

😃 I realize this is not the resolution you were seeking but I hope I pointed you in the right direction 

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