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Not receiving txt alerts

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‎11-24-2016 08:35

‎11-24-2016 08:35

Hi all .. I've purchased a blaze and it all works apart from I don't get txt alerts .. I get all other notifications . Blaze is around 5 months old and I'm on apple iPhone 6 ( was on a iPhone 5s and still didn't get alerts through ) ..all settings are switched on in my phone settings .. has anyone come across this before ?
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‎11-25-2016 04:03

‎11-25-2016 04:03

Welcome to the Community @Tagteam. If your tracker is not receiving texts notifications, I recommend following the instructions provided in the My tracker isn't receiving notifications (iOS Fitbit app) post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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