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Not syncing & wrong time (V102 error code)

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‎02-18-2016 19:40

‎02-18-2016 19:40

Fitbit showing wrong time and not syncing. Fitbit shows v102 error. Tried logging out of app and back in & still won't work. How do I fix this?
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‎02-18-2016 20:28

‎02-18-2016 20:28

Hello and welcome to the forums @Jrmason76

 

V102 isn't an error, it's the version of the firmware of your ChargeHR.

 

Since you're using an iPhone, I'm moving this to the iOS forum area where you may find assistance.

Stepping in the U.S.A. since September 2013. Android 14

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‎03-26-2016 08:53 - last edited on ‎11-20-2025 06:38 by Fitbit Moderator

‎03-26-2016 08:53 - last edited on ‎11-20-2025 06:38 by Fitbit Moderator

It's nice to see new faces around @Jrmason76! Welcome my friend! Woman WinkFirst, I'd suggest you update your tracker's firmware to the latest version and then follow the steps provided in this post.

I hoep this works, let me know the results! Robot Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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